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Search results for “business automation”
Property management platform Hostex nabs RMB 4 million and ready for more
04/09/2019
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8:59:00 AM
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It had signed contracts for direct connection with Airbnb, Ctrip-backed Tujia and Meituan-owned Zhenguo.
Homestay category on upswing in China, but what’s there to differentiate?
03/26/2019
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1:36:49 PM
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Brands such as Tujia, Xiaozhu and Airbnb are expanding their listings in China. An intriguing facet at this juncture is what is being done to stand out when one property could be available on more than one platform.
Amadeus buys airport self-service baggage firm to diversify further
03/22/2019
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2:55:38 PM
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ICM has worked with Qantas to offer permanent baggage tags to members of the airline’s top-tier loyalty program, and it has experimented with biometric-based identification methods to help speed up baggage processing.
Simple CX = customer delight, but what about fraud prevention?
03/17/2019
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6:58:12 PM
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Simple experiences that mean convenience and control for shoppers are welcome. But they also mean a bigger threat as far as fraudulent transactions and account takeover are concerned.
Trip.com: Earn global market shares through differentiated strategies and local teams
03/05/2019
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6:41:16 PM
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Trip.com values not only the variety and pricing of their supply but also service localization.
Zingle charts deeper push into hospitality with $11 million capital raise
02/02/2019
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2:20:26 PM
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Zingle began as a simple one-to-one text solution but has evolved to combine AI with human engagement to power both manual and automated responses to guests.
NDC is not just a standard – it’s a signal to the industry
01/24/2019
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4:49:48 PM
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By steering the focus on offers and orders (rather than static filed rules), an intelligent offer will include exactly what you’re getting, the cost, modification rules, and clearly defined terms and conditions.
What the post-disruptive marketing landscape will look like?
01/17/2019
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2:29:48 PM
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Of those predictions, perhaps the most disruptive to the current prevailing marketing perspective is the idea that customer experience initiatives may be facing a pullback.
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